C.H. Robinson Delivers Despite Facing Several Obstacles
16th December 2019
The team of experts at C.H. Robinson Project Logistics recently overcame several challenges to move two large debarking drum pieces. Together, the drums weighed 122.19mtn and they faced a challenging schedule as first, the shipper delayed the pickup by two weeks for welding and painting and then, because of the rescheduled pickup date, they faced the added challenge of hurricane Dorian's arrival.
The cargo was to be moved from Clearwater FL to Grayling MI and once the pickup was finally underway, the first drum was successfully loaded, transported, and delivered in six days. The planning and delivery of the second piece, which was 11.5 x 3.9 x 3.9m, did not go quite as smoothly as explained by C.H. Robinson:
"The loading went well thanks to the onsite representation from C.H. Robinson during the process. Then, the first challenge arose; Due to the delayed pickup date, the project logistics team faced new construction in Michigan that required updated transportation routes and accordingly, different permits. Due to the processing time, it was unclear if the permits would be available before the drum reached the border. Transportation of the drum started off well, but in North Carolina, the brake booster bracket on the trailer broke as it was traveling up a mountain. Thanks to quick planning and clear communication, C.H. Robinson arranged a welder to the trailer's location within 30 minutes to assess the damage. Ultimately, the team needed to secure a push truck for the remainder of the trip, which also required additional permits. The breakdown caused a three-day delay but by the time the trailer reached the Michigan border, the revised permits due to construction routes had arrived and did not delay the load any further and the second drum successfully arrived without further complications."
Due to C.H. Robinson's quick but careful planning in the face of delays and transportation challenges, the customer was able to understand the benefit of working with a provider that can reliably meet their logistics services and technology needs, today and in the future. There are already ongoing conversations about more projects that C.H. Robinson can help them with.